Installing the App on iOS device

iOS Installation iOS

Accepting Amdocs Enterprise Certificate on iOS

When starting the application for the first time you'll get the prompt below,
Follow these steps to accept the Amdocs Enterprise certificate:

Prompt when starting
the app		 Settings > General >
Device Managment		 Tap on "Amdocs Inc." Tap Trust "Amdocs Inc." Tap "Trust"

Starting the App

Start the app and login with your ATTUID and your Global Login credentials.

iOS

Enable Unknown sources

In order to install the application on the device you need to enable Unknown sources, as well as grant Chrome browser permission to do so. Follow these steps to do so (may vary by device vendor):

Open Settings -> Security -> Unknown sources, and then enable this option

Or,

Open Settings -> Applications -> Unknown sources, and then enable this option

More info available

forums.att.com

Youtube guide

Enable Unknown sources Message when Unknown sources is disabled Enable Unknown sources,
confirmation message

Enable Unknown sources Android 8.0 and higher

In Android 8.0 and higher permissions are granted per app, so you need to explicitly grant install access to Chrome as well as for the SkyMobile App, so the update process will work correctly

You'll get some permission prompts, but ypou can also set it manualy once the app is installed.

On the devece open Settings -> Apps & Notifications , then select SkyMobile app. expand the Advance section then "Install unknown apps" and enable it.

You can do the same to the "Chrome" app before first installation

Installing the App on Android device

Tap install Once download completed,
tap Open on the notification
prompt 		Install the app Open the app

In case you missed the notification prompt after download completion

Option 1:
Pull down the notification center
to reveal latest notification. 		Option 2:
Open "Downloads"		 Option 2:
Install the app

In case you already have the app in your downloads folder

Tap "Replace File"

Starting the App

Start the app and login with your ATTUID and your Global Login credentials.

Android

Auto-Login

After login, open the "Settings" page from the left side menu and turn on Auto-Login.
Following logins will not prompt for credential.

Android iOS

Show Graph Labels

After login, open the "Settings" page from the left side menu and turn on Show Graph Labels.
This will show value labels on graphs.

Android iOS